Intake Pod · Public spaces

Care that starts where people already are.

For airports, transit hubs, stadiums and shopping centres, where someone who feels unwell is far from a clinic.

Render of the Intake Pod in silver, its door closed.The same Pod with its door open.
Render, not a photograph. The enclosure is in development.
Why here

Built for public spaces.

  1. 1No front desk, no formsThe patient moves through it on their own. Nobody has to staff it for a visit to begin.
  2. 2A door, not a counterAn enclosure of its own, rather than a desk in the middle of the concourse.
  3. 3A physician on the other endEvery visit ends on telehealth, with the vitals, the account and the triage already in hand.
Where people already walk

No desk, no one to staff it.

In a concourse there is no clinic to send anyone to, and nobody to sit at a desk. The Pod stands where people already pass, and a visit begins when someone steps in.

The Pod
  • It starts itselfNo front desk, no forms, no appointment, no card to swipe first.
  • A door of its ownThe account of symptoms is given inside an enclosure, not across a counter.
  • Your team is called, not staffedFirst aid or security respond when the physician asks for hands.
What it does

Everything it runs, on its own.

The same flow in every model. The enclosure changes with the room it stands in; what happens inside it does not.

  • Autonomous triageAcuity assigned by Pulse from the vitals and the answers, before a clinician is involved
  • Weight, firstOn the integrated scale, because standing still is what the rest of the capture needs
  • Vitals off devicesBlood pressure, heart rate, oxygen saturation and temperature, measured rather than typed
  • The patient’s own wordsAsked out loud, one question at a time, and only the ones the answers make relevant
  • A physician on telehealthJoining with the vitals, the narrative and the cited draft already in hand
  • Missing readings flaggedA reading that could not be taken stays empty and is counted, never filled with a default
  • One record, door to claimEvery step written once, in order, for the clinicians and the audit that follow
  • Built to ADA requirementsThe approach and the screen alike, so the flow is the same for everyone
  • Beside your EHRIt runs next to the record you already keep, rather than asking you to move
  • Switches and exportsTurn it off at a site or for a clinician, and take the record with you, at any time
A visit

Six steps, no front desk.

  1. 1WelcomeWhat happens next, in plain words
  2. 2WeightOn the integrated scale, first
  3. 3VitalsTaken without touching the patient
  4. 4Their wordsWhat brought them in, out loud
  5. 5TriageAcuity assigned by Pulse
  6. 6A physicianJoins on video, holding all of it
Siting

Before a Pod goes in.

  • Floor spaceRoom for the enclosure, and for a patient to step in
  • Power and a networkEnough for the physician’s video, checked on site first
  • Someone nearbyFor when the physician asks for a pair of hands
  • Who responds on siteYour first-aid or security team, when the physician asks for someone in person
What you will be asked

The questions public spaces ask.

Who is responsible for the person inside?

A physician sees every visit on video. On site, your own first-aid or security team is who the physician asks for when someone is needed in the room.

How is it cleaned?

On your own schedule, by whoever cleans the rest of the concourse. It is a room, not an instrument tray.

What happens out of hours?

It runs when the physician cover you arrange runs. There is no unattended triage: every visit ends with a clinician.

What it costs

Quotedleased by the month, against your own sites

Encounters are $25 each, published. A Pod is priced on a call, because siting, how many you need and the term all move it. Nothing is charged until an enclosure is yours.

Finishes
  • White
  • SilverThis model
  • Grey
  • Graphite

Renders, not photographs. Which finishes are offered is settled before the enclosure is manufactured, and manufacturing is planned to begin in the second quarter of next year.

Other models