Start here

Start with an audit of your own charts.

Send a sample of completed encounters and we will walk through what the engine found, finding by finding, with the source line for each. No integration, no IT project, no change to how anyone works.

A person replies Usually the same day, always within two business days. No sequence, no drip campaign, and nobody else is emailed because you wrote to us.
A BAA before any chart moves Executed first, including for an evaluation sample. It is not a step we take after the interesting part.
No upload path, deliberately There is nowhere on this website to attach a chart. An unauthenticated form is the wrong place for protected health information.
How it goes

Four steps, and none of them is a procurement cycle.

  1. A person replies

    Usually the same day, always within two business days, from someone who can answer a technical question without going away to ask.

  2. We execute a BAA

    Before any chart moves, including for an evaluation sample. Your counsel reviews ours, or we sign yours.

  3. You send a sample

    Through a channel your own team has reviewed and approved: never this form, and never email.

  4. We walk the findings with you

    Finding by finding, with the source line for each, rather than sending a report over a wall and leaving you to argue with it.

Five fields, and four of them are one line
A work email, so we can reply to the right place.
Tell us where you are writing from.
Choosing a role is how this reaches the right person.
No patient information, and no chart excerpts, not even de-identified ones. This field cannot contain patient information. Please remove it.
or
Write to a person directly

We reply personally, we do not share your details, and writing to us does not put you on a list. Charts are reviewed under BAA; no chart is transmitted before one is executed.

Before you write

The questions worth asking us.

If the answer on the page is not enough, these are the ones we get most and are happy to go deeper on. None of them has a comfortable answer we would rather give you instead.

What does an audit oblige me to do?

The honest answer is that surfacing potential overpayments is not a neutral act. Decide with your counsel how you want to handle what an audit finds before you run one. We would rather raise that now than have it surface later.

Where does our PHI actually go?

It stays in your plane. The analysis, the retrieval corpus and the embeddings all run inside the deployment. The mechanisms are named so your team can check them rather than take our word for it.

What is your accuracy?

No figure is published yet, and the page explaining why is more useful than a number would be. Phase 2 adjudication is underway.

Can we turn it off?

At facility level and at individual clinician level, from your own interface, reversible at any time, without asking us. Both switches are described.

Direct lines

Some of this should not go through a form.

A security report, a legal question or a press deadline deserves a named destination rather than a queue.

General

Anything the form covers, if you would rather just write. Or call, which reaches us rather than a switchboard.

hello@v3ra.io (561) 504-4597
Security

Vulnerability reports and diligence questionnaires. We answer these ourselves.

security@v3ra.io
Privacy

BAA requests, data questions, and anything about what this site collects.

privacy@v3ra.io
Press

We will say what we have measured and decline to guess at the rest.

press@v3ra.io